3644958 - "Insert document link" is not inserting links in Manage Home Page Card

• Insert Document Link is not inserting any content if the card page was once opened and then closed.
• When the card was open to edit for the first time, it is working fine to insert the document link. 
• If canceling the change by closing the card editing page, and then reopen the card page, after that, the insert document link is not working any more. 

• SAP SuccessFactors HCM Suite

1. Access "Manage Home Page" and click on edit icon for one Organizational Update Card of Popover type.
2. In the Content column, click on "Insert Document Link".
3. Select one company document and file link is added correctly.
4. Click on "Cancel" button of the editing page.
5. Reopen the same Card again by clicking on edit icon.
6. Insert one document link again by "Insert Document Link" tool.
7. Nos links are added to the content column.

Workaround is to refresh the Manage Home Page, then the document can be inserted normally again.

The solution of this issue is currently under investigation. And currently it is targeting 2H2025 release for the fix.

Please follow this KBA for updates.

Insert Document Link, Manage Home Page, SAP SuccessFactors, Llink update issue, Organizational Update, Link insertion problem, not working, no document added, WEF-166493 , KBA , LOD-SF-PLT-LHOM , Legacy Home Page , LOD-SF-PLT-HOS , Static File Hosting , Problem