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3645000 - Business Partner Replication from S/4HANA to SAP Field Service Management fails with 401 error

Symptom

  • The replication of Business Partners from SAP S/4HANA to SAP Field Service Management (FSM) is configured via SAP Cloud Integration (CPI).
  • The iFlow "Replicate Business Partners" and "Replicate Business Partner Address" failed in CPI with Error message: "org.apache.camel.component.ahc.AhcOperationFailedException: HTTP operation failed invoking https://<cluster>.fsm.cloud.sap/api/fsm-connector/data/v4/Address/bulk?dtos=Address.18&forceUpdate=true with statusCode: 401".
  • In response Body, Error details: "{"error":"invalid_request","error_description":"Wrong account ID header or account name query parameter value"}".



    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."   


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Environment

  • SAP S/4 HANA Private Cloud Edition
  • SAP S/4 HANA OP
  • SAP Field Service Management (FSM)
  • SAP Cloud Platform Integration (CPI)

Product

SAP Field Service Management 1.0

Keywords

Replicate Business Partner Address, Replicate Business Partners, 401 unauthorized, invalid_request, Wrong account ID header or account name query parameter value , KBA , CRM-S4-INT-FSM , S4CRM: Service Integration with Field Service Mgmt , CEC-SRV-FSM-S4H , Integration of S/4HANA to FSM , Known Error

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