SAP Knowledge Base Article - Public

3645147 - RMK Subscribe Forms lead to legacy RCM candidate account page even when CDC is enabled

Symptom

When clicked on "Sign up now" while subscribing to Talent community in RMK External Career site, the legacy RCM account creation page loads even when CDC is enabled.

Environment

SAP SuccessFactors Recruiting Management

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to RMK External Career site
  2. Try to subscribe to the talent community by clicking on "Sign up now"
  3. Legacy RCM account creation page loads even when CDC is enabled

Resolution

This is a known issue and is being reviewed by our Product Management team. We acknowledge this oversight and are committed to ensuring that it is considered in our future releases.

Please note that despite this, candidates are still able to log in, create profiles, and apply for jobs as expected. 

Click on Star to bookmark this article in order to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to get notified about new or updated SAP Notes or KBAs - SAP ONE Support Launchpad / SAP for Me.

See Also

3523883 - External Candidate Authentication Using SAP Customer Data Cloud - Recruiting Management

3622986 - FAQ - External Candidate Authentication Using SAP Customer Data Cloud - Recruiting Management

Keywords

Talent Network, CDC, Subscribe forms, Sign up now, 2fa, mfa , KBA , LOD-SF-RCM-CAN-CDC , Customer Data Cloud Authentication , Problem

Product

SAP SuccessFactors Recruiting 2505