SAP Knowledge Base Article - Preview

3645347 - Merging of unique external ID numbers is not possible

Symptom

During BP merge, if both the source and master accounts in the cleansing case have external ID numbers that are customised as 'unique', the ID number will not be moved from source to master as expected


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Environment

SAP Customer Relationship Management

Product

SAP Customer Relationship Management all versions

Keywords

cleansing case, id types, id numbers, passport id, sap crm, business partner, ids not displayed, reopen case, ui issue, sap customer relationship management, crm-md-bp, id selection, data merge, id display issue, sap note 2533006 , KBA , CRM-MD-BP , Business Partners , Problem

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