Symptom
CMS Database was restored over from one system to another system for some testing as suggested in KBA 1275068. After following instructions in the KBA and creating a new node, and updating Auditing database connectivity, the following behavior is noticed -
- Error in CMC> Auditing page 'while trying to invoke the method com.businessobjects.sdk.plugin.desktop.common.IMetrics.size() of a null object loaded from local variable 'metrics'
- End to end traces were collected which show following error thrown by CMC webapp logs
|The resource of type "Document" with identifier "NNNNNNNNNNN" is not available (This document requires version 14.3.4.0 of Web Intelligence and cannot be opened by version 14.3.3.4562. (WIS 30674)). -
other error repeatedly thrown by CMC webapp logs on audit.jsp -
org.apache.jasper.JasperException: java.lang.NullPointerException: while trying to invoke the method java.util.Collection.toArray() of a null object loaded from local variable 'c'
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Environment
SAP BI 4.3 SP04 Patch 400
Redhat Linux 9.4
Oracle database 19c
Product
Keywords
BI 4.3 version auditing broken NullPointerException IMetrics.size() backup restore version , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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