SAP Knowledge Base Article - Preview

3645420 - Login error - "Service Provider does not match specified audience in the SAML2Assertion" and "http status 400" in SAP Incentive Management

Symptom

  • Single Sign-On (SSO) between Identity Authentication Service (IAS) and Incentive Management (IM) is not functioning as expected.
  • Error message: "Service Provider does not match specified audience in the SAML2Assertion."
  • Error message: "HTTP Status 400: Identity Provider could not process the message received."


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Environment

  • SAP Sales Performance Management
    • Incentive Management on Hyperscalers
    • Incentive Management on Hana

Product

SAP Incentive Management all versions

Keywords

sso, single sign-on, identity authentication service, ias, incentive management, im, failed to authenticate user, service provider, saml2assertion, http status 400, corporate idp, audience url, endpoint configuration, sap successfactors, spm titan. , KBA , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , CEC-SAL-COM , Incentive Management , How To

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