Symptom
When roles and Teams are being exported and imported from one SAC tenant to another, there is a mismatch in the number of Teams and roles post transport.
Environment
SAP Analytics Cloud 2025.8.18
Reproducing the Issue
- Access the Transport tab in your SAC tenant
- Use the content network to transport roles and/or teams to another tenant.
Cause
This functionality only works when we import a package with the "Import Team Settings" checkbox checked, which is disabled by default. Therefore, when an import happens from cTMS, this option remains disabled by default, preventing the role from being assigned to the teams.
Resolution
Check the "Import Team Settings" checkbox when importing a package. This is a known limitation in the cTMS import process. Please raise an enhancement request to address this.
See Also
-
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
- What’s new in SAP Analytics Cloud
- SAP Analytics Cloud Road Map
Keywords
cTMS, cALM, ALM, Application Lifecycle Management, Analytics Cloud, roles, teams, transport, content network , KBA , LOD-ANA-ACN , SAC Content Network , Known Error
SAP Knowledge Base Article - Public