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SAP Knowledge Base Article - PreviewSymptom
When creating a new product recommendation widget using the Email Recommender tool, it is noticed that product images do not load, showing blank instead of the actual product image. However, when checking the product catalog, the image URL is correctly set up and the image shows in the miniature.
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Environment
SAP Emarsys
Product
SAP Emarsys all versions
Keywords
missing images, incorrect images, recommendation widget, predict engine, scarabbot, user-agent, emarsys cosmca_prod, allowlist, whitelist, product title, product price, image processing, image server, allow list, white list , KBA , CEC-EMA-PRE , Predict , Problem
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