SAP Knowledge Base Article - Preview

3645573 - Performance Form Cannot be routed to next step - The Routing Page shows empty

Symptom

  • Performance Form is not routing and gets stuck on the "Send to Next Step" screen when the "Send to Next Step" button is clicked.
  • No error messages appear during the process but the "Send to Next Step" page is empty.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Performance Management

Product

SAP SuccessFactors Performance & Goals all versions

Keywords

performance form, routing issue, send to manager, stuck on routing screen, double quotation marks, enable new confirmation experience, form template settings, SAP SuccessFactors, performance management, performance evaluation, route form tool, admin center, empty routing page, no routing comment box shown. , KBA , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Problem

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