Symptom
Duplicate check does not pop-up when rehiring a user. Behavior can be seen for regular employees or contingent workers, in Add New Employee or Add Contingent Worker. It affects specific users.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to Add New Employee.
- Enter details which should trigger the duplicate check (First, Last Name).
- No duplicate check is triggered.
Cause
There are spaces maintained in the affected users first and/or last names.
Resolution
- Go the affected users profile
- Highlight their first/name
- Remove any extra spaces found.
See Also
Keywords
Duplicate check, Not triggering, Duplicate Check not working, Hire, Existing details, accept match, rehire new employee, rehire inactive employee, rehire with new employment, match, popup, unable to rehire, duplicate check not coming , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-HIR-RIE , Rehire Inactive Employee , Problem
SAP Knowledge Base Article - Public