3645729 - Duplicate check/Accept Match not working while rehiring a user - SAP SuccessFactors Employee Central

Duplicate check does not pop-up when rehiring a user. Behavior can be seen for regular employees or contingent workers, in Add New Employee or Add Contingent Worker. It affects specific users.

SAP SuccessFactors Employee Central

1. Go to Add New Employee.
2. Enter details which should trigger the duplicate check (First, Last Name).
3. No duplicate check is triggered.

There are spaces maintained in the affected users first and/or last names. 

1. Generate a Person and Employment Audit report for the affected user and export it as a CSV file.
2. Review the First Name and Last Name fields in the CSV to identify any leading, trailing, or extra spaces.
3. If extra spaces are found, navigate to the affected user's profile.
4. Under Personal Information, click the pencil (Edit) icon.
5. Add a temporary (dummy) value to either the First Name and/or Last Name field.
6. Save the changes.
7. Revert the temporary change by restoring the original value.
8. Save the changes again and try to hire the user.

Duplicate check, Not triggering, Duplicate Check not working, Hire, Existing details, accept match, rehire new employee, rehire inactive employee, rehire with new employment, match, popup, unable to rehire, duplicate check not coming, CWF, pop up , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-HIR-RIE , Rehire Inactive Employee , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions