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SAP Knowledge Base Article - PreviewSymptom
- The message "Extraction of TLS Handshake information failed" is displayed during the availability check of the backend in SAP Cloud Connector.
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Environment
SAP Cloud Connector On-Demand/On-Premise Connectivity
Product
CONNECTOR FRAMEWORK all versions
Keywords
tls handshake, extraction failed, sap cloud connector, backend availability check, ssl handshake, peer sent alert, close notify, tls details, secure server, sap connectivity , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem
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