SAP Knowledge Base Article - Public

3645797 - Supplier Invoice Approval Process Skipped Despite Defined Approval Steps

Symptom

  • Supplier invoice is being automatically posted without approver's approval when created via webservice: ManageSupplierInvoiceRequestIn
  • Approval step is defined however skipped for invoices with status "ready for posting".
  • Under the approval tab, the assigned approver did not receive the task to approve the invoice.

Environment

  • SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Open the Invoices and Credit Memos view.
  3. Locate the supplier invoice with the specified ID.
  4. Observe that the invoice is automatically posted without triggering the approval step, despite the approver being assigned in the approval tab.

Cause

  • The supplier invoice status is set to "ready for posting" upon creation, which bypasses the approval process.
  • Approval is initiated only when the invoice status is "In Preparation" and subsequently submitted for approval.

Resolution

  1. Ensure the supplier invoice status is set to "In Preparation" before posting.
  2. Use the ManageSupplierInvoiceRequestIn service to create the invoice with the status "In Preparation".
  3. Submit the invoice for approval to initiate the defined approval process.
  4. Verify that the approval step is performed before the invoice is posted.

Keywords

supplier invoice, approval process, skipped approval, ready for posting, in preparation, ManageSupplierInvoiceRequestIn, automatic posting, bypass approval, approval step, supplier invoicing. , KBA , SRD-SRM-SI , Supplier Invoicing , AP-SIP-SIV , Supplier Invoice , Problem

Product

SAP Business ByDesign all versions