Symptom
- It is not possible to default the address type field value during NHDR, PDC and MPH.
- This field must be manually selected in the picklist during NHDR, PDC and MPH.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Create an oninit rule to default the address type field.
- Create a rule trace with this rule.
- Go to the onboarding dashboard.
- Select a candidate.
- Start NHDR.
- Observe that address type is not set despite the rule triggering.
Cause
This is a product limitation.
Resolution
- To prevent the Onboardee/Hiring Manager from proceeding without entering address information, refer to KBA 3471176 for information on making address fields mandatory in Onboarding using a business rule.
- If this is a feature that is important for your business, refer to KBA 2090228 for guidance on submitting enhancement ideas for SAP SuccessFactors products.
See Also
- KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
- KBA 3471176 - Make Home Address fields to be mandatory in Onboarding using a Business Rule - Onboarding
Keywords
address type, onboarding 2.0, address type field, onboarding limitation, business rule, address entity, NHDR, MPH, PDC, Personal Data Collection, Manage Pending Hires, New Hire Data Review, rule, oninit rule, set, set value, address portlet , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , LOD-SF-OBX-NHR , Onboardee Data Review , LOD-SF-OBX-PDC , Personal Data Collection , Problem
Product
SAP SuccessFactors Onboarding
SAP Knowledge Base Article - Public