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SAP Knowledge Base Article - PreviewSymptom
When opening the SAP Service and Asset Manager, initial sync fails with Error: "User 'XXX' is not authorized to execute the requested service"
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Environment
SAP Service and Asset Manager (SSAM)
Product
SAP Service and Asset Manager 2210 ; SAP Service and Asset Manager 2305 ; SAP Service and Asset Manager 2310 ; SAP Service and Asset Manager 2405 ; SAP Service and Asset Manager 2410 ; SAP Service and Asset Manager 2505
Keywords
SSAM, Asset Manager, SAP Service and Asset Manager, Service and Asset Manager, Role, Missing, Authorization, OpenSyncSession, Error, Initial Sync, Initial Sync Fail, Fail, Sync, Sync fail, Asset Manager, User role, user persona, persona, Configuration, Initial Sync error, Not able to sync, Sync Error, , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem
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