SAP Knowledge Base Article - Preview

3645866 - Error "Process Instance with ID XXXXXXXXXXXX was not found. Check id and try again." upon using Get Service Status button. - SAP ERP & SAP S/4HANA

Symptom

The eDocument is stuck in a status and upon clicking Get Service Status, there is an error "Process Instance with ID XXXXXXXXXXXX was not found. Check id and try again."


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Environment

  • SAP ERP
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition
  • SAP Document and Reporting Compliance, Cloud Edition

Keywords

Get Service Status, Process Instance, not found , KBA , CA-GTF-CSC-EDO-MY , Malaysia , CA-GTF-CSC-DRC-COM , Document and Reporting Compliance Communication to Cloud , Problem

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