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3645988 - IPS Error "Manager with id'xxx' does not exists"

Symptom

The following error is found in Identity Provisioning (IPS) job log during provisioning users from SuccessFactors to SAP Cloud Identity Services (IAS):

user:XXXXX,

system=< target system IAS >

time=<time>

error=HTTP operation failed invoking https://<IAS>/scim/Users/XXXXX with statusCode: 400, Response: {"schemas":["urn:ietf:params:scim:api:messages:2.0:Error"],"status":"400","detail":"Manager with id'<SCIM ID of Manager>' does not exists","scimType":"invalidValue"}

content=<user data>


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Environment

  • Identity Provisioning
  • SAP Cloud Identity Services
  • SAP SuccessFactors

Product

Identity Provisioning 1.0 ; SAP Cloud Identity Services all versions

Keywords

SCIM API, odata API, user creation failure, manager ID not found, error 400, invalidValue , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , BC-IAM-IDS , Identity Authentication Service , Problem

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