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SAP Knowledge Base Article - PreviewSymptom
It's not possible to edit a service order because when entering the document, using the app 'Manager Service Orders', the actions buttons (e.g. 'Edit', 'Create Follow Up') are not visible on the screen.
Also, when trying to create a new service order, the error "You are not authorized to create a service order" shows.
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Environment
SAP S/4HANA Cloud Public Edition
Product
SAP S/4HANA Cloud Public Edition all versions
Keywords
service orders, service documents, authorization, no access, not visible, empty, blank, button, edit, create follow up, actions, write access, restricted, unrestricted, SAP_BR_CUSTOMER_SRVC_MGR, SAP_S4CRM_BC_SERV_MGR_PC , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem
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