Symptom
An outbound delivery has been released, but under tab Output History there is no advanced shipping notification (ASN).
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to work center Outbound Logistics, access view Outbound Deliveries.
- Search outbound delivery ABC which is released, click Edit.
- Select tab Output History, there is no advanced shipping notification (ASN).
*ABC represents outbound delivery ID
Cause
In the master data of corresponding account, ASN is not maintained under tab Communication sub tab Collaboration.
Resolution
- In the outbound delivery ABC, open ship-to party DEF, click View All.
- Under tab General, under "Business Partner Roles", click Account, click View All.
- Select tab Communication, select sub tab Collaboration.
- In the section "Business Document Settings", tick Active for document "Advanced Shipping Notification Outbound" and maintain Output Channel.
- Click Save.
With above setting, when new outbound delivery with ship-to party DEF released, ASN will be created and displays under tab Output History.
*Note: if Ship-to Party is different with Account in preceding business document (like Sales Order), then change the setting in Account mater data rather Ship-to Party's.
*DEF represents account ID
Keywords
Outbound Delivery, Advanced Shipping Notification (ASN), Output History, Account, Communication, Collaboration , KBA , AP-ODP-OD , Outbound Delivery , Problem
SAP Knowledge Base Article - Public