SAP Knowledge Base Article - Preview

3646074 - KBA content incorrectly displayed after closing nested article

Symptom

When opening a nested Knowledge Base Article (KBA) via a hyperlink in the parent KBA and subsequently closing the nested KBA, the content of the parent KBA changes to reflect the content of the nested KBA while the original title remains unchanged.


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Environment

  • SAP Build Work Zone, advanced edition
  • SAP SuccessFactors Work Zone

Product

SAP Build Work Zone, advanced edition all versions ; SAP SuccessFactors Work Zone all versions

Keywords

nested KBA, parent KBA, child KBA, lightbox issue, content state, article display error, hyperlink behavior, SAP SuccessFactors Work Zone, knowledge base error, content restoration, UI issue, KBA content mismatch, nested article bug, SAP KBA fix, DWS-18326, INC13323077 , KBA , LOD-SF-SWZ-UX , General User Interface Issues , Problem

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