SAP Knowledge Base Article - Preview

3646452 - CX flow activation duplicates causing document trail issues in SAP CDP

Symptom

  • Multiple activations of the CX Flow occur almost simultaneously.
  • Duplicate document trails are created as a result of these activations.
  • Duplicate customer messages are sent due to the issue.


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Environment

SAP Customer Data Platform

Product

SAP Customer Data Platform 1.0

Keywords

CDP, cx flow, duplicate activations, document trail, customer messages, sap customer data platform, re-entry settings, wait occurrences, retry policy, timeout limit, mapping activities , KBA , CEC-CDP , SAP Customer Data Platform , Problem

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