Symptom
- After an upgrade to SAP Analytics Cloud (SAC), the new home screen was updated, and the "Background and Logo" Settings is no longer visible.
- In the old home screen, the background setting was available under "Home Screen Settings."
- In the upgraded version, background settings are available under "System -> Administration -> Default Appearance -> Home Screen Settings," but this applies only to the old home screen.
Environment
SAP ANALYTICS CLOUD 2025.14.8
Reproducing the Issue
- Login to SAP Analytics Cloud
- Click on profile.
- Navigate to the Home Screen Settings.
Notice : The "Background" and "Logo" option is unavailable.
Cause
This issue is by design of the product
Resolution
If you want this feature to be included in SAC, please create a enhancement request: 2424376 How do you create an enhancement request and provide feedback for SAP Analytics Cloud?
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
sap analytics cloud, sac upgrade, new home screen, background setting unavailable, home screen settings, default appearance, system administration, enhancement request, unsupported features, sac administration , KBA , LOD-ANA-ADM , SAC Administration , Product Enhancement
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public