3646496 - Story and Folder Visibility Issues in SAP Analytics Cloud (SAC).

- Users who have access to the story are not able to see it in the folder.
- The story is appearing in the "Recent Stories" but not in the designated folder.
- The same users are not able to see the folder which they have access to.
- The owner of the story is not able to see the story in the right folder and also some folders.
- Access is already present for the user on top of the folder.

SAP ANALYTICS CLOUD 2025.8.13

1. Login to SAC. 
2. Navigate to Files / My Files 
3. Notice that story is not present over there despite being visible in Recent Stories section.

The "Shared with Me" filter might be active, restricting the visibility of certain files and folders.

The issue can be resolved by changing the filter from "Shared with Me" to "All Files," which restored visibility of the missing stories and folders.  

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
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• Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
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• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

story visibility, folder access, recent stories, shared with me, SAP analytics cloud (SAC) , KBA , LOD-ANA-ADM , SAC Administration , Problem