SAP Knowledge Base Article - Preview

3646513 - CPI interface "Packaged Integration - SF EC to WFS" is stuck as PROCESSING

Symptom

The "Packaged Integration - SF EC to WFS" job remains stuck in the PROCESSING state when running a full employee load.

Single users or small groups of employees are loaded successfully.

No errors are visible in CPI process logs or SuccessFactors API logs.


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Environment

  • CPI
  • SuccessFactors Employee Central

Product

SAP SuccessFactors HCM Suite all versions

Keywords

packaged integration, ec, wfs, cpi, full load, stuck, processing, timeout, compound employee api, page size, timeout, workforce, , KBA , LOD-SF-INT-CPI-TPI , Standard SF to 3rd Party Integration using CPI , Problem

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