SAP Knowledge Base Article - Preview

3646527 - E-signature step not triggering due to error "The signature role for field DocuSignDateSigned is not maintained" - Onboarding

Symptom

  • The e-signature step does not trigger in the onboarding process.
  • Error Message in "Business Process" task in To-do list: "The signature role for field DocuSignDateSigned is not maintained."


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

e-signature step, onboarding process, missing signature role, SAP SuccessFactors onboarding, error message signature role not maintained, Business Process , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

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