3646540 - Error "Tax amount different to expense/revenue account assignment correct" encountered in Upload Customer Open Items app - SAP S/4HANA Cloud Public Edition

• The Upload Customer Open Items app does not function as expected following the 2508 upgrade.
• The error message "Tax amount different to expense/revenue account assignment correct" is encountered when using the app.

SAP S/4HANA Cloud Public Edition

1. Use the Upload Customer Open Items app app.
2. Attempt to upload customer open items with a non-zero tax amount in the header data.
3. Observe the error message: "Tax amount different to expense/revenue account assignment correct."

The tax code is mandatory when the tax amount is not zero. 

Ensure that the tax code is entered when the tax amount is not zero. Input the tax code in one of the following ways:

        a. Enter the tax code in the header section of the Excel file. This will populate the tax code into the line item if the item's tax code is not provided.

        b. Enter the tax code directly in the line item section.

Note: The first a. case applies only when enter the tax code in the Excel file. If the tax code is edited in the UI, the header tax code will not be populated into the line item. This behavior is by design.

tax amount, header data, upload customer open items, error message, expense/revenue account assignment, tax code , KBA , FI-FIO-AR-2CL , Fiori UI for Accounts Receivable (Public Cloud) , Problem