SAP Knowledge Base Article - Public

3646621 - 'Matching Resources' shows nothing in Staffing Resource Requests app

Symptom

In RM, resource manager sees nothing under 'Matching Resources' within a resource request in "Staffing Resource Requests" app.

Environment

SAP Project and Resource Management - Resource Management

Reproducing the Issue

  1. In RM, go to "Staffing Resource Requests" app and navigate to the resource request.
  2. Go to 'Matching Resources' tab.
  3. Nothing is displayed.

Cause

One possible reason is that the candidate matching is based on the 'Processing Resource Organization' of the request, not the 'Requested Resource Organization'.

Resolution

In SPRM-RM, the requested resource field currently serves only as an indication of the project manager’s preferred resource.
The resource organization on the resource request in SPRM-RM is derived from the delivery organization specified in the project demand.
If a resource from a different company is needed, the resource manager can change the requested resource organization before publishing the request.
Alternatively, the resource manager can forward the request to the appropriate resource organization after it is published using forward action in "Staffing Resource Requests" app.

Keywords

RM, resource management, Matching resources, resource, match, matching, service organization, Staffing resource requests, Staffing RR, resource request, resource requests , KBA , PPM-CLD-RES , Resource Management , Problem

Product

SAP S/4HANA Cloud Public Edition all versions