Symptom
ODATA services Connections based on Datasphere sometimes failed to connect when creating model.
Below error can be observed from HAR trace:
{
"result": "{\"error\":{\"code\":\"ERROR_CONNECT_TO_SERVER\",\"rawError\":\"An error occured while connecting to the data source: An error occurred while fetching metadata: Access was denied.\",\"params\":[]}}"
}
Environment
- SAP Analytics Cloud 2025.14.8
Reproducing the Issue
- User A and User B, both have same access in SAC and in Datasphere space; User A and User B are using different computers;
- User A create the connection in SAC (ODATA connection to a query in Datasphere)
- User A share the connection with user B
- User B tries to the use connection (either update it posting the secret again or loading DS data to a SAC dimension) -> SUCCESS!
- User A logout from system;
- User B tries to the use connection (either update it by posting the secret again or load the data to a dimension) -> FAILED!
- User A log in SAC again
- User B tries to the use connection (either update it by posting the secret again or load the data to a dimension) -> SUCCESS!
Cause
This issue is currently under investigation of development team.
Resolution
This issue is currently under investigation of development team.
Keywords
Authorization code, model, builder , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public