SAP Knowledge Base Article - Preview

3646729 - How to grant SAP Support access to SAP Build Work Zone with IAS

Symptom

  • SAP Support requests access to the Work Zone with portaltechuser@sap.com for troubleshooting.
  • Work zone is configured to use Identity Authentication Service (IAS) as Identity Provider (IDP).

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Build Work Zone, standard edition
  • SAP Build Work Zone, advanced edition
  • SAP SuccessFactors Work Zone
  • SAP Identity Authentication Service - IAS

Product

SAP Build Work Zone, advanced edition all versions ; SAP Build Work Zone, standard edition all versions ; SAP Cloud Identity Services all versions ; SAP SuccessFactors Work Zone all versions

Keywords

test user, portaltechuser, verify email, dummy, work zone, not verified, valid, invalid, wz, support access, Launchpad_Admin, sci,  , KBA , BC-CP-CF-SEC-IAM , UAA, Authentication, Authorization, Trust Mgmnt , BC-IAM-IDS , Identity Authentication Service , How To

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