SAP Knowledge Base Article - Public

3646917 - Cannot edit Sales Data in Account Hierarchy

Symptom

When creating an Account Hierarchy, it is not possible to add Sales Data.  After creation, the Sales Data field is also not editable.

Environment

SAP Sales Cloud Version 2

Cause

Currently, Sales Data for Account Hierarchy is only available externally and cannot be edited in the UI.

Resolution

As a workaround, the Sales Data can be added if creating the Account Hierarchy via POST call:

POST - https://[TENANTURL]/sap/c4c/api/v1/account-hierarchy-service/accountHierarchies 

Body:

{
    "account": {
        "accountId": "account_uuid",
        "salesOrganizationId": "salesorg_uuid",
        "distributionChannel": "01",
        "division": "01"
    }
}

See Also

account hierarchy, account hierarchy sales data, sales data not editable

Keywords

KBA , CEC-CRM-ACH , Account Hierarchy , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0