3646957 - Proxy Session Audit Report missing Information on Login Channel (Web/Mobile)

• When running the General Audit → Proxy Sessions Report, customers expect to see whether the proxy activity was performed via Web browser or the Mobile application.
• The report only shows who proxied whom and at what time but does not indicate the channel of access (Web or Mobile).

SAP SuccessFactors HCM Suite

1. Login to SAP SuccessFactors -> Navigate to Admin Center → General Audit Reports.

2. Select Proxy Sessions Report and generate it for a specific timeframe.

3. Review the output → Report doesn't display whether the action was done via Web browser or Mobile app.

This behavior is by design.
The Proxy Session Audit Report is intended to track proxy delegation activity (i.e., User A acts on behalf of User B). It does not capture how the proxy was initiated (whether via Web or Mobile) 

To determine whether a login was from Web or Mobile app, use General Audit → User Login Report

1. Navigate to Admin Center → General Audit Reports → User Login Report.
2. Generate the report for the relevant timeframe.
3. Check the  Audit Context column details--> verify "Login Channel"  & "Login Device" information.

• For Mobile app, entries will show MOBILE, iOS, or Android → User logged in via iOS mobile app 
• For Web login, entries will show WEB or browser info (e.g., Chrome, Edge, Safari) -> User logged in via desktop browser

Managing General Audit

Proxy Session Report; Proxy Audit; Mobile login; Web login; User Login Audit Report; General Audit; Delegation; iOS; Android , KBA , LOD-SF-PLT-AUDR , Request Audit Report (Not Change Audit) , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-CHA , Change Audit , Problem