3646985 - Tasks not assigned to employee hr role during onboarding - Onboarding

• Tasks are not being assigned to the "Employee HR" role during onboarding initiation.
• The review of new hire data is skipped as per the configuration, and tasks are triggered directly.
• Tasks are instead being assigned to the hiring manager.

SAP SuccessFactors Onboarding

1. Initiate onboarding manually and skip the review of new hire data as per the configuration.
2. Update the Job Relationship during the "Provide Additional Data" step by selecting the "Employee HR" role and adding a user.
3. Trigger onboarding and data collection tasks directly.
4. Observe that tasks are assigned to the hiring manager instead of the "Employee HR" role.

The job relationship is not matching with the role selected in the responsible group configuration.

1. Verify the role assigned in the Job Relationship field.
2. Ensure the same role is selected in the responsible group configuration (e.g., "Matrix Manager").
3. Update the configuration to match the role between the Job Relationship field and the responsible group.
4. Restart the onboarding process or test with a new candidate after making the changes.
5. If the issue persists, refer to the engineering team for further investigation.

• Picklist configuration for employee status and job relationship type
• 3632660 - E-Signature is not being assigned to the correct responsible people - Onboarding
• How to assign New Hire Data Review Task to a responsible group - Onboarding

tasks not assigned, employee hr role, job relationship, onboarding tasks, responsible group, matrix manager, new hire data, onboarding process, task assignment, hiring manager. , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem