SAP Knowledge Base Article - Preview

3647022 - Disputes not visible in queue for additional resolvers on Portal

Symptom

  • After creating a new Dispute Type (Inquiry Type) and configuring additional resolvers, the newly created disputes are not visible in the queue for resolution.
  • Additional resolvers are unable to view the disputes.


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Environment

SAP SuccessFactors Sales Performance Management

Product

SAP Incentive Management all versions

Keywords

Disputes, Additional resolvers, Incentive Management, Portal message. , KBA , CEC-SAL-COM , Incentive Management , How To

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