Symptom
The "Initiate Onboarding" option is visible in the Latest Applicant Workbench but is not available in the Legacy Applicant Workbench.
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Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to the Legacy Applicant Workbench.
- Attempt to initiate onboarding for a candidate in "Ready to Hire" status.
- Observe that the "Initiate Onboarding" option is not available.
- Switch to the Latest Applicant Workbench.
- The "Initiate Onboarding" option is visible and functional.
Cause
Expected behavior. Once the option "Apply Onboarding to Job Requisitions via Business Rule to Define Eligibility for Onboarding Initiation" is enabled in the Onboarding Integration Setup, the process is designed to utilize the Latest Applicant Workbench only, and the Legacy Applicant Workbench is no longer applicable.
Resolution
Utilize the Latest Applicant Workbench for initiating onboarding processes.
See Also
- 3057076 - How to Initiate Onboarding and its Prerequisites - Recruiting Management - SAP for Me
- 2430029 - Initiate Onboarding portlet/button missing in candidate's application - Recruiting Management - SAP for Me
- Allowing Recruiting Users to Enable Onboarding for Job Requisitions | SAP Help Portal
- Configuring Business Rule to Enable Onboarding for Job Requisitions | SAP Help Portal
Keywords
initiate onboarding, legacy applicant workbench, latest applicant workbench, onboarding integration setup, ready to hire status, missing option, recruiting management, onboarding 1.0, applicant workbench functionality, missing initiate onboarding, unable to initiate onboarding, Apply Onboarding to Job Requisitions via Business Rule to Define Eligibility for Onboarding Initiation , KBA , LOD-SF-RCM-APP-LWB , Latest applicant WorkBench , Problem
SAP Knowledge Base Article - Public