SAP Knowledge Base Article - Public

3647027 - ‘Initiate Onboarding’ Option Not Available in Legacy Workbench - Recruiting Management

Symptom

The "Initiate Onboarding" option is visible in the Latest Applicant Workbench but is not available in the Legacy Applicant Workbench.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to the Legacy Applicant Workbench.
  2. Attempt to initiate onboarding for a candidate in "Ready to Hire" status.
  3. Observe that the "Initiate Onboarding" option is not available.
  4. Switch to the Latest Applicant Workbench.
  5. The "Initiate Onboarding" option is visible and functional.

Cause

Expected behavior. Once the option "Apply Onboarding to Job Requisitions via Business Rule to Define Eligibility for Onboarding Initiation" is enabled in the Onboarding Integration Setup, the process is designed to utilize the Latest Applicant Workbench only, and the Legacy Applicant Workbench is no longer applicable.

Resolution

Utilize the Latest Applicant Workbench for initiating onboarding processes.

See Also

Keywords

initiate onboarding, legacy applicant workbench, latest applicant workbench, onboarding integration setup, ready to hire status, missing option, recruiting management, onboarding 1.0, applicant workbench functionality, missing initiate onboarding, unable to initiate onboarding, Apply Onboarding to Job Requisitions via Business Rule to Define Eligibility for Onboarding Initiation , KBA , LOD-SF-RCM-APP-LWB , Latest applicant WorkBench , Problem

Product

SAP SuccessFactors Recruiting all versions