Symptom
- The onboarding user cannot submit the custom task "About Yourself";
- The onboarding user has permission to enter text in the field, but the submit button remains disabled;
- For another user, such as SUPERADMIN, the submit button is enabled.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to the onboarding dashboard.
- Select the user associated with the onboarding task "About Yourself".
- Choose the task "About Yourself - View Details - Edit Task".
- Observe that the submit button is enabled for SUPERADMIN users but disabled for onboarding users.
Cause
The external code field visibility was incorrectly set to editable instead of non-visible.
Resolution
- Update the external code field visibility to be non-visible rather than editable.
- Save the object definition after making the change.
- Refresh the custom task configuration to apply the updated visibility settings.
See Also
Keywords
submit button disabled, onboarding task, SAP SuccessFactors onboarding, about yourself task, external code field visibility, custom task configuration, onboarding user, SUPERADMIN, authenticateType null or empty, visibility settings. , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public