SAP Knowledge Base Article - Public

3647224 - Errors while Canceling Inbound Delivery

Symptom

  • System throws error while canceling inbound delivery ID
    • Error while canceling confirmation item
    • Error while creating or updating follow-up document
    • Action failed
    • Deviation reported; accept deviation or process remaining quantity

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Inbound Logistics workcenter.
  2. Go to the Inbound Deliveries view.
  3. Locate relevant inbound delivery ID
  4. Attempt to cancel relevant inbound delivery and observe the following errors:
    • Error while canceling confirmation item
    • Error while creating or updating follow-up document
    • Action failed
    • Deviation reported; accept deviation or process remaining quantity

Cause

Deviation acceptance is pending for inbound delivery ID against the relevant put-away task ID which prevents the system from canceling the inbound delivery.

Resolution

  1. Navigate to the Inbound Logistics work center.
  2. Access the Monitoring view.
  3. Select the "Work" option.
  4. Locate the deviation associated against task ID or relevant inbound delivery ID
  5. Choose "Accept Deviation."
  6. Return to the Inbound Deliveries view.
  7. Locate inbound delivery ID and choose Cancel.

Keywords

inbound delivery, cancel error, deviation, accept deviation, follow-up document error, confirmation item error, action failed, inbound logistics, monitoring view, put-away task, Error while canceling confirmation item, Error while creating or updating follow-up document, Action failed, Deviation reported; accept deviation or process remaining quantity , KBA , AP-IDP , Inbound Delivery Processing , Problem

Product

SAP Business ByDesign all versions