SAP Knowledge Base Article - Public

3647349 - Issue with "Copy with Preselection" Option When Copying in Business Partner Master Data app - S/4HANA Cloud Public Edition

Symptom

When trying to create a 

  1. new customer master record if a customer master record already exists with similar data and if only the predefined field records are required to be copied (e.g. Company Code, Sales Organization) or
  2. new supplier master record if a supplier master record already exists with similar data and if only the predefined field records are required to be copied (e.g. Company Code, Purchasing Organization)

in the Manage Business Partner Master Data app, there is no pop-up message to perform the selection of the required fields.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Manage Business Partner Master Data app
  2. Search for or enter a data (e.g. Business Partner number, name, city, etc.) of the Business Partner, click Go
  3. Select a Business Partner with the radio button from the list
  4. Click on the Copy button
    ->there is no pop-up message (Select Organizational Data to Copy) to perform the selection of certain fields

Cause

System design

Resolution

The Manage Customer Master or Manage Supplier Master app can be used instead of the Manage Business Partner Master Data app

See Also

SAP S/4HANA: Copy Feature in Customer Master and S... - SAP Community

Keywords

Copy with Preselection, copy, with, preselection, default values, adopt with default values, adopt default values, Select Organizational Data to Copy, company code, Sales Organization, Purchasing Organization, Manage Business Partner Master Data, Manage Customer Master, Manage Supplier Master , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , Problem

Product

SAP S/4HANA Cloud Public Edition all versions