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3647438 - ASE upgrade returns LiveDatabaseUpdate failed (sapdbctrl exit code = 1) - SAP ASE for Business Suite

Symptom

  • Upgrade of an ASE for Business Suite fails with saphostctrl messages including: 

    ./saphostctrl -function LiveDatabaseUpdate -dbname SID -dbtype syb -updatemethod Execute -updateoption TASK=UPDATE_ASE -updateoption DROP_LOCATION='xxx' 
    Error: Command execution failed. : Please check the installer log file "/sybase/SID/log/ASE_Suite.log" and consult SAP Support at https://support.sap.com.. (fault code: 127)
    Operation ID: xxxxxx

    ----- Log messages ----
    Info: saphostcontrol: Executing LiveDatabaseUpdate
    Error: sapdbctrl: Please check the installer log file "/sybase/SID/log/ASE_Suite.log" and consult SAP Support at https://support.sap.com..
    Error: saphostcontrol: LiveDatabaseUpdate failed (sapdbctrl exit code = 1)

     
  • From ASE_Suite.log:

    Failed to modify '/sybase/SID/sybuninstall/comp/SAPJRE81/uninstall.lax' file.
    Failed to modify '/sybase/SID/sybuninstall/comp/ODBC/uninstall.lax' file.
    Failed to modify '/sybase/SID/sybuninstall/comp/COCKPIT-4.CFW/uninstall.lax' file.
    Failed to modify '/sybase/SID/sybuninstall/comp/COCKPIT-4.ASEAgentPlugin/uninstall.lax' file.
    Failed to modify '/sybase/SID/sybuninstall/comp/QPTune/uninstall.lax' file.
    Failed to modify '/sybase/SID/sybuninstall/comp/SybaseDBCAPI/uninstall.lax' file.
    Failed to modify '/sybase/SID/sybuninstall/comp/SybaseASEPythonInterface/uninstall.lax' file.
    Failed to modify '/sybase/SID/sybuninstall/comp/SybaseASEPerlInterface/uninstall.lax' file.
    Failed to modify '/sybase/SID/sybuninstall/comp/SybaseASEPHPInterface/uninstall.lax' file. 


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Environment

  • SAP Adaptive Server Enterprise (ASE) for Business Suite
  • SAP NetWeaver (NW) - All versions

Product

SAP NetWeaver 7.5

Keywords

 LiveDatabaseUpdate failed (sapdbctrl exit code = 1), failed to modify, permission denied, error 13 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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