SAP Knowledge Base Article - Preview

3647466 - Server Side Add-in Doesn't Show The Contact For The Recipient Email Address

Symptom

When the user "XYZ" opens the email using Outlook and opens the Server Side Add-in sidebar, no contact appears also an error message is shown: "Nothing to share with SAP"


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2508

Keywords

SSI; Server Side; Groupware; Integration; Add-in; Synch; Synching; E-mail; email; C4C; Nothing; Share; Blocklist , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To

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