SAP Knowledge Base Article - Public

3647531 - Incorrect URL in Integration Services Registration Center

Symptom

When attempting to register the Identity Provisioning Service in the Integration Services Registration Center, the following error is displayed:

Incorrect URL: The URL was unresolved or blocked. Enter another URL and retry. Ensure that the IP address used for this registration is not blocked. If the issue persists, contact Technical Support for further assistance".



Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Navigate to the SAP SuccessFactors Admin Center > Integration Services Registration Center screen,
  2. Complete the necessary fields
  3. Click Register,
  4. Error will display "Incorrect URL: The URL was unresolved or blocked. Enter another URL and retry. Ensure that the IP address used for this registration is not blocked. If the issue persists, contact Technical Support for further assistance" is displayed".

Cause

The Destination URL field is not configured correctly.

Resolution

The URL format for the SAP Cloud Identity infrastructure is https://<ips-tenant-host>/ipsproxy/service/api/v1/systems/<system-id>. 

  • <ips-tenant-host>: The format should be the same as the one mentioned on SAML issuer on provisioning SSO settings (e.g. https://a1b2c3.ondemand.com)
  • <system-id>:
    1. Navigate to IAS Admin console.
    2. Go to Identity Provisioning.
    3. Select Source System.
    4. On the URL tab get the characters after /sourceSystems/ 
       
    5. Result should look like this https://a1b2c3.ondemand.com/ipsproxy/service/api/v1/systems/62cf4aa7-8992-4901-a951-e3cd21a38d47
       

See Also

Manage Real-Time Sync of Users from SAP SuccessFactors to Identity Authentication with Identity Provisioning | SAP Help Portal

Keywords

KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , LOD-SF-INT , Integrations , Problem

Product

SAP SuccessFactors HCM Core 2505