Symptom
- The story table contains a hyperlink that links to a hidden page in the same story.
- When accessed via a PC browser, the hyperlink works, and the hidden page is redirected successfully.
- When accessed via the IOS Analytics app, the hyperlink fails and returns the error: "This page is currently not enabled for the mobile app. To enable for mobile, please contact the story designer."
Environment
- SAP Analytics Cloud 2025.14
- IOS Analytics app 2.179.0
Reproducing the Issue
- Log in to the relevant tenant and open the story containing two pages (Page 1 is visible, Page 2 is hidden).
- In Page 1, locate the table containing the hyperlink that links to Page 2.
- Select the measure column of the table in Page 1 and click the hyperlink to navigate to Page 2.
- Confirm that the hyperlink works successfully in a PC browser, and Page 2 is opened.
- Open the Analytics app on an IOS device (e.g., iPad).
- Log in to the same tenant and open the same story.
- Expand the table and touch the measure column to display the hyperlink option.
- Click the hyperlink and attempt to navigate to Page 2.
- Observe the error message: "This page is currently not enabled for the mobile app. To enable for mobile, please contact the story designer."
Cause
This behavior is BY DESIGN
Resolution
The mobile Analytics app doesn't support linking to hidden page. To prevent this error, user need to make the page be visible before set hyperlink to link to this page.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
-
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
- High Availability Setup
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Keywords
hyperlink, hidden page, sac story, ios analytics app, mobile app error, hyperlink failure, page not enabled, story designer, sac visualization, ios app issue, sac hyperlink error, table hyperlink, sac ios navigation , KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public