SAP Knowledge Base Article - Public

3648113 - Agency ownership expiration date remains unchanged - Recruiting Management

Symptom

  • Ownership expiration date is not reset when a candidate is forwarded to a requisition after the previous ownership period has expired.
  • When an agency forwards a candidate after the previous ownership period has expired, the ownership start date is updated to reflect the new submission, but the ownership expiration date remains unchanged.
  • A validation error may occur during synchronization because the incorrect ownership expiration date is being sent.

Environment

SAP SuccessFactors Recruiting Management 

Cause

The option "Reset ownership clock with newest submission" is disabled in the Agency settings.

Resolution

The expiration date is not changing because the "Reset ownership clock with newest submission" option is disabled.

  • When disabled, the expiration date remains based on the original submission date.
  • When enabled, the ownership period is recalculated from the latest submission date, effectively extending the expiration date. 

See Also

3804136 - Agency candidate ownership persists after access is disabled and ownership duration is changed – Recruiting Management

Keywords

agency ownership expiry, ownership reset, candidate synchronization error, sap successfactors recruiting, ownership clock, reset ownership, agency candidate ownership, ownership duration tracking, synchronization failure,  , KBA , LOD-SF-RCM-POR , Career and Agency Portals , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions