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3648150 - ErrorCode: 409003 returned instead of account unification when registering with social providers using SDK in SAP Customer Data Cloud

Symptom

  • When attempting to register with a social provider (Google, Apple), the system returns errorCode: 409003, indicating that the email is already registered.
  • The expected behavior is that the system should unify the accounts when the email already exists.
  • Account unification works correctly when using screen-sets but fails when using the SDK.


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Environment

  • SAP Customer Data Cloud
  • Mobile SDK (Native Screen-Sets, Android)

Product

SAP Customer Data Cloud 7.4

Keywords

errorCode 409003, account unification, SAP Customer Data Cloud, social provider registration, SDK issue, PROD environment, native implementation, screen-sets, Google, Apple, account linking, entity_exists_conflict. , KBA , CEC-PRO-MOB , Mobile (Swift, Android, Native Screen-Sets) , Problem

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