3648477 - "Direct" mapping type fields appear blank in leave notification template

• "Direct" mapping type fields from Manage Document Template Mapping appear blank in the leave email notification generated via Document Generation template.
• Other fields with mapping type equal to "Reference" are populated correctly in the notification.

• SAP SuccessFactors Employee Central
• SAP SuccessFactors Employee Central Time Off

1. Create a custom notification template in Document Generation
2. Map the template fields as "Direct" and others as "Reference" using Manage Document Template Mapping.
3. Create a workflow with Workflow
4. Trigger the leave of absence notification.
5. Observe that the "Direct" mapping type fields appear blank, while other fields mapped as "Reference" are populated correctly.

Direct mapping type is not supported for employee time.

At the moment, "Direct" mapping type is not supported for employee time.

Please refer to 2550351 - Tags used for Time Off Workflow Notifications and Available Workflow Tags for E-mail Notifications to check the supported tags and use the others supported mapping types.

If you wish to have the behavior of this feature changed, please open an Enhancement Request to have this put on the roadmap for a future release. You may suggest this as an enhancement request by following this KBA: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

• Refer to: 2287616 - List of supported tags for EC Workflows and EC Alerts.
• Refer to: 2550351 - Tags used for Time Off Workflow Notifications.
• Refer to: Creating Custom Alert Messages.
• Refer to: Available Workflow Tags for E-mail Notifications.
• Refer to: Creating Alert Rules for Time Off.
• Refer to: 3498018 - Supported Tags for Trigger MDF Alert Event rule function.
• Refer to: Setting Up Email Notifications.

Mapping type, Direct, Rerence, Manage Document Template Mapping, time off, leave of absence, document generation, notification template, blank fields, workflow, mapping issues, SuccessFactors, Employee Central, alerts, notifications. , KBA , LOD-SF-EC-TIM-WAN , Workflows - Alerts - Notifications , Problem