Symptom
The multi-action job keeps running for a long time and appears to be frozen.
Environment
SAP Analytics Cloud
Reproducing the Issue
- Launch a multi-action in SAP Analytics Cloud.
- In the job monitor, observe that the job keeps running without completing.
Cause
One step inside the multi action is running, which prevents the multi action from completing.
Resolution
- Multi-action jobs currently cannot be canceled directly. Their status depends on the status of the jobs inside.
- If a data action step is stuck in the multi-action, cancel the data action itself. Once canceled, the multi-action will naturally be canceled.
- If the multi-action is stuck in the import job step, the multi-action will complete once the import job finishes.
- In some cases, the step inside may have failed or completed, but the status of the multi-action remains running by mistake. In such scenarios, the multi-action does not consume resources and has no negative impact on the system.
- The development team is working on enhancing the behavior of the scenarios in point 2, but no timeline can be provided at this time.
See Also
3157676 - The data action timed out in SAP Analytics Cloud for Planning (SAC)
Keywords
multiaction, multi-action jobs, MA, sap analytics cloud, long-running job, frozen job, cancel multi-action, data action step, fail status, scheduled job, terminate, stop , KBA , LOD-ANA-PL-MA , Multi Actions , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public