SAP Knowledge Base Article - Public

3648687 - AI compliance message in SAP SuccessFactors Joule

Symptom

  • The displayed message at the bottom of the chatbot reads: "Joule uses AI. Verify results."
  • Can this message be customized?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HCM Suite
  • Joule

Reproducing the Issue

  1. Access the Joule interface in SuccessFactors.
  2. Observe the message displayed at the bottom of the chat: "Joule uses AI. Verify results."

Resolution

  • The displayed message is hardcoded into the system and cannot be customized.
  • If you would like the option to customize this message, please submit an enhancement request to the product team and propose making the message customizable.
  • Refer to KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.

See Also

KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

Keywords

Joule, AI, artificial intelligence, chatbot, customization, hardcoded, successfactors , KBA , LOD-SF-PLT-JOU , Joule in SuccessFactors , Product Enhancement

Product

SAP SuccessFactors HCM Suite all versions

Attachments

Joule AI message.png