Symptom
Encounter the error below while reallocating the supplier items in the app "Manage Automatic Payments".
"Address is missing in the document. Choose another payment method."
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open app "Manage Automatic Payments".
- Create a parameter and schedule payment proposal.
- View the payment proposal and select an item in 'Exceptions' tab.
- Click 'Reallocate' betton and choose a payment method.
- Click 'OK' and the error is displayed.
Cause
In the configuration "Set Up Payment Methods for Each Country/Region for Payment Transactions" (ID: 101972), the option 'Street, P.O.box or P.O.box postal code' was selected for the payment method. This configuration requires address-related information, which caused the error when it was missing in the supplier master data.
Resolution
- In configuration "Set Up Payment Methods for Each Country/Region for Payment Transactions" (ID: 101972), deselect the option 'Street, P.O.box or P.O.box postal code' if address-related information is not required for the payment method.
- Or maintain the address-related information for the supplier in app "Maintain Business Partner" or "Manage Supplier Master Data".
Keywords
Address Missing, Manage Automatic Payments, Reallocate, Set Up Payment Methods for Each Country/Region for Payment Transactions, Street, P.O.box, Maintain Business Partner , KBA , FI-FIO-AP-PAY-2CL , Payment Apps (Public Cloud) , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , How To
SAP Knowledge Base Article - Public