SAP Knowledge Base Article - Preview

3648842 - There is no active Secure Agent in the Secure Agent group - Informatica Intelligent Cloud Services

Symptom

  • You encountered a disruption in the secure agent within Informatica Cloud. 
  • Various jobs failed during this period.


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Incentive Management on Legacy Oracle

Product

SAP SuccessFactors Incentive Management 2025

Keywords

Secure Agent failure, Informatica Cloud disruption, Data Integration Server disabled, Weekly maintenance impact, Failed jobs recovery, Secure Agent group issue.  , KBA , CEC-SAL-COM-INT , Application Integration , Problem

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