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3648948 - SUM JAVA: Retrieving DB_CONNECT/DEFAULT_DB_USER from secure storage failed 1, Record with key "DB_CONNECT/DEFAULT_DB_USER" not found in secure storage.

Symptom

  • Severe error(s) occurred in phase PREP_EXTRACT/BEGIN_PRE during the Software Update Manager (SUM) process for the Java system.
  • Error message: "Retrieving DB_CONNECT/DEFAULT_DB_USER from secure storage failed 1, Record with key 'DB_CONNECT/DEFAULT_DB_USER' not found in secure storage."


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Environment

  • Software Update Manager (SUM) 1.1
  • JAVA environment

Product

SAP Solution Manager all versions ; software logistics toolset all versions

Keywords

software update manager, sum, java system upgrade, prep_extract/begin_pre, db_connect/default_db_user, secure storage, incorrect url, abap sum ui, sap solution manager, dual stack, upgrade tools for java , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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