3648956 - Workflow group is showing duplicate approvers/Membership

Approver details page is showing one approver multiple times in Manage workflow group page.

SAP SuccessFactors Employee Central

1. Go to Manage workflow group page
2. View any of dynamic workflow group to see approver/membership.
3. Use Dynamic Group-Criterias (specifically, hris_imInfo$domain) as category in Group Define
4. One approver/member is showing multiple times 

The field used in this group is Dynamic Group-Criterias (specifically, hris_imInfo$domain).

The issue arises because hris_imInfo$domain supports multiple values.

For example, if the user 'SF ADMIN' matches the selected value "Test_DGC_1", but also has two additional values: "Test_DGC_2" and "Test_DGC_3" for the same field, when querying user's data for hris_imInfo$domain, it results in a one-to-many relationship.

Therefore, all entries for this field associated with the user will appear in the group membership list. 

As noted in the group membership list page: "Some users have multiple entries in the table, thus the discrepancies between member count and number of entries".

This behavior is working as designed. 

To Support Engineer： Please see internal memo.

Workflow group, Duplicate approvers, Membership category, Standard fields, approvers, duplicate, Dynamic Group , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , How To