SAP Knowledge Base Article - Public

3649216 - Requirement To Configure Custom Domain For Sales or Service Cloud V2

Symptom

Using SAP Custom Domain Service, The requirement is to configure a custom domain for your Sales or Service Cloud tenants.

Environment

SAP Sales & Service Cloud Version 2

Cause

Setting up a custom domain through the SAP Custom Domain service is currently not part of the standard offering for Sales & Service Cloud V2. 

Resolution

You can request this feature in the influence portal.

Please find the link to the portal below. First, you can search to see if any similar requests have already been made. If so, you can directly vote for it. Otherwise, go ahead and create the request directly.

 

SAP Sales and Service Cloud Version 2 & SAP Enterprise Service Management:

Influence Forum

Keywords

custom domain, sap sales cloud v2, saas routes, domain configuration, certificate signing request, csr, btp custom domain service, tenant accessibility, sap cloud operations, integration, sap custom domain manager, sales cloud setup. , KBA , CEC-CRM-ADM , Administration for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions